Please notice: If your product is defective, please contact the store where it is bought. Warranty issues are always handled by the store.

If you are looking for a sparepart or accessory like a new remote control, battery or similar - please click here

Or send an email to:

Please look at the countries below. If you country are not there, write to our main support mail:, but please write in English or Danish. If you don't speak English, and your country is not on the list over local support places, please use Google translate. 

For technical support - Nordics

We suggest that you contact us on e-mail: (Please write in English or Danish) as it is much easier to give you a proper support this way.

Remember to include:

  • Proper description of the error. With pictures if possible.
  • Model number
  • If app issue then brand and model of your phone
  • Email and phone number so that we can contact you.

    For technical questions, please write to:
    For all other questions, please write to:

    It is also possible to give us a call (in English or Danish), but we suggest you use email.

Phone no. : +45 86 22 61 00 - Please push 2 for "support" at welcome menu. (mo-th 8.00-16.00 + fr 8.00-14.30)
Fax no. : +45 86 22 81 00

For technical support - Poland

Service requests /zgłoszenia serwisowe:
‘Let Me Repair’ (
Phone: +48 627538092

For technical support - Germany

Please read the following before sending:
TV, E-mobility/balanceboards, Smartphones and Tablets, please use Fairfixx.
For other products, please use INTER SALES GmbH, att.: Service.

Inter Sales GmbH Service
Gutenbergstrasse 1
94036 Passau
Tel: +49 851 379369 40  (Mo - Do : 08:00 Uhr - 17:00 Uhr
Fr : 08:00 Uhr - 14:00 Uhr)

Fairfixx GmbH
Repair and service ONLY for TV, E-mobility/balanceboards, Smartphones and Tablets
Rudolf-Diesel-Str. 3 TOR 2
53859 Niederkassel
Tel.:  +49 851 379369 69 (Mo – Do : 08:00 Uhr – 17:00 Uhr
Fr : 08:00 Uhr – 14:30 Uhr)

For technical support - Benelux and France

Inter Sales Benelux BV

Netherlands: 0900-3437623 (NL) (€ 0,15/min. + regular costs)
Belgium: +32-380-80793 (BE) (€0,50/call)


For technical support - Portugal

Satfiel, Lda
Tel: +351 255 240 294

For technical support - Austria

Lurf Premium Service GmbH
Deutschstrasse 1
1230 Wien

Phone: +43 1 904 3085


For technical support - Spain

Phone: +34 960046883 
ext 4


You are also most welcome to contact us through our Facebook page - preferable in English:

Support contact