Please notice: If your product is defective, please contact the store where it is bought. Warranty issues are always handled by the store.
If you are looking for a sparepart or accessory like a new remote control, battery or similar - please click here
Or send an email to: firstname.lastname@example.org
Please look at the countries below. If you country are not there, write to our main support mail: email@example.com, but please write in English or Danish. If you don't speak English, and your country is not on the list over local support places, please use Google translate.
For technical support - Nordics
We suggest that you contact us on e-mail: (Please write in English or Danish) as it is much easier to give you a proper support this way.
Remember to include:
- Proper description of the error. With pictures if possible.
- Model number
- If app issue then brand and model of your phone
- Email and phone number so that we can contact you.
For technical questions, please write to:
For all other questions, please write to:
It is also possible to give us a call (in English or Danish), but we suggest you use email.
Phone no. : +45 86 22 61 00 - Please push 2 for "support" at welcome menu. (mo-th 8.00-16.00 + fr 8.00-14.30)
Fax no. : +45 86 22 81 00
For technical support - Poland
Service requests /zgłoszenia serwisowe:
Phone: +48 627538092
For technical support - Germany
Please read the following before sending:
TV, E-mobility/balanceboards, Smartphones and Tablets, please use Fairfixx.
For other products, please use INTER SALES GmbH, att.: Service.
Inter Sales GmbH Service
Tel: Fr : 08:00 Uhr - 14:00 Uhr)
Repair and service ONLY for TV, E-mobility/balanceboards, Smartphones and Tablets
Rudolf-Diesel-Str. 3 TOR 2
Tel.: (Mo – Do : 08:00 Uhr – 17:00 Uhr
Fr : 08:00 Uhr – 14:30 Uhr)