You are also most welcome to contact us through our Facebook page - preferable in English:

Summer is here!

This means that we are a little less support workers on job. Therefore the answering time will be a bit slower than normally, but don't worry, you will get an answer.
You are of course welcome to give us a call if things are in a hurry:
Phone: +45 86226100 - Push 2 for support

Please notice: If your product is defective, please contact the store where it is bought. Warranty issues are always handled by the store.

If you are looking for a sparepart or accessory like a new remote control, battery or similar - please click here

For technical support - Nordics

Phone no. : +45 86 22 61 00 - Please push 2 for "support" at welcome menu. (mo-th 8.00-16.00 + fr 8.00-14.30)
Fax no. : +45 86 22 81 00

You can contact us on e-mail: (Please write in English or Danish)

For technical questions, please write to
For all other questions, please write to:

For technical support - Poland

Service requests /zgłoszenia serwisowe:
‘Let Me Repair’ (
Phone: +48 627538092

For technical support - Germany

Please read the following before sending:
TV, E-mobility/balanceboards, Smartphones and Tablets, please use Fairfixx.
For other products, please use INTER SALES GmbH, att.: Service.

Inter Sales GmbH Service
Gutenbergstrasse 1
94036 Passau
Tel: +49 851 379369 40

Fairfixx GmbH
Repair and service ONLY for TV, E-mobility/balanceboards, Smartphones and Tablets
Felix Wankel Str. 15
53859 Niederkassel
Tel.:  +49 851 379369 69 (mo-fr 9.00-16.00)

For technical support - Benelux and France

Inter Sales Benelux BV

Netherlands: 0900-3437623 (NL) (€ 0,15/min. + regular costs)
Belgium: +32 0900-88020 (BE) (€0,50/call)

Belangrijke veiligheidswaarschuwing


For technical support - Portugal

Satfiel, Lda
Tel: +351 255 240 294

For technical support - Austria

Lurf Premium Service GmbH
Deutschstrasse 1
1230 Wien

Phone: +43 1 904 3085


For technical support - Spain

Phone: +34 960046883 
ext 4


Support contact