Please notice: If your product is defective, please contact the store where it is bought. Warranty issues are always handled by the store.
If you are looking for a sparepart or accessory like a new remote control, battery or similar - please click here
For technical support - Nordics
We suggest that you contact us on e-mail: (Please write in English or Danish) as it is much easier to give you a proper support this way.
Remember to include:
- Proper description of the error. With pictures if possible.
- Model number
- If app issue then brand and model of your phone
- Email and phone number so that we can contact you.
For technical questions, please write to:
For all other questions, please write to:
It is also possible to give us a call (in English or Danish), but we suggest you use email.
Phone no. : +45 86 22 61 00 - Please push 2 for "support" at welcome menu. (mo-th 8.00-16.00 + fr 8.00-14.30)
Fax no. : +45 86 22 81 00
For technical support - Poland
Service requests /zgłoszenia serwisowe:
Phone: +48 627538092
For technical support - Germany
Please read the following before sending:
TV, E-mobility/balanceboards, Smartphones and Tablets, please use Fairfixx.
For other products, please use INTER SALES GmbH, att.: Service.
Inter Sales GmbH Service
Tel: Fr : 08:00 Uhr - 14:00 Uhr)
Repair and service ONLY for TV, E-mobility/balanceboards, Smartphones and Tablets
Felix Wankel Str. 15
Tel.: (Mo – Do : 08:00 Uhr – 17:00 Uhr
Fr : 08:00 Uhr – 14:30 Uhr)